Carta’s Return to Office Plan

  • Mondays, Tuesdays, and Thursdays we will work from the office together
  • Wednesdays and Fridays we will all work from home
  • The last Friday of every month we will work from the office and have Company Day together
  • The entire month of July we will work remotely, as well as the weeks of US Thanksgiving, Christmas, and New Years
  • We will allow a percentage of our employees to be fully remote

Return to Office Thoughts

I’m out on MTO today and had a chance to do some writing so I wanted to jot down some thoughts about the RTO discussion. I don’t have an answer yet. But let me lay out the various arguments as best I can. Warning — I make no conclusions here. If you are looking for an answer on RTO I will disappoint you. But if you are looking for some of the thinking behind it, I hope you will find this helpful.

Introduction

What should work, life, office space, travel, and company culture look like after 18 months of a quarantine? What a difficult question!! As actors in (and perhaps victims of) this question, we must attempt to simultaneously predict and decide its answer. What will the world do? What should we do? What if we predict a solution for the world and decide a different solution for us, did we decide wrong? How about the converse? And what does “wrong”, or “right”, mean in this context?

The case against flexible hybrid

The most obvious answer for employees is a hybrid model where we keep offices and employees have the flexibility to decide what works best for them. They can work from home some days, all days, or no days. And they can go into the office on days they want. This is the model Google and Salesforce have settled on.

The case for fully remote

Somebody once told me, “Henry, you already run a distributed remote company. You just haven’t accepted it yet.”

The case for return to office

A year and a half of shelter-in-place feels like a decade. It is hard to remember what it was like to be together. The energy, the hustle, the friendships, the feeling of being part of something. If you haven’t been to an office since the pandemic you should visit one. They are beautiful. They are a physical representation of who we are and what we do. I visited the SF office recently and it was magical.

Summary

I know I’ve asked more questions than I’ve answered. But I hope this is useful framing. We will continue thinking and talking about this. I know we need clarity for our employees and our recruiters. We are working quickly to try to get answers to these questions.

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